FAQ: Knights of Dust and Neon
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

I'm new to the Cypher System. What do I need to use the books created through this campaign?

You’ll need the Cypher System Rulebook to run a Cypher System Game. Good news: every pledge level includes, at no cost, the complete 448-page Cypher System Rulebook in PDF! Even better news: You can use that CSR not just with the books from this campaign, but to play virtually any campaign you can imagine, no matter what the genre!

If you love physical game books, try the Explore the Cypher System or All In: Embrace the Cypher System pledge levels (the latter contains a ton of stuff, at about $200 off the retail price!). Or pick a different pledge level that appeals to you, and choose the Cypher System Rulebook as an add-on.

Last updated: March 19, 2024 09:29

Can I get these books later, or are they exclusive to this campaign?

The key titles offered through this campaign—Gunslinger Knights, Neon Rain, and High Noon at Midnight—will be available through the MCG Shop, finer game stores, and other places you buy Cypher System products. Some of the other items (such as the GM Campaign Notebook) will probably be available through the MCG Shop, but not in stores. Others (such as the zines) may be available in PDF, but not in print. We can’t provide a definitive answer for every item, so if there are items you want beyond the primary books, your best bet is to pledge for them—particularly since the deals offered through these pledge levels are fantastic!

Last updated: March 19, 2024 09:29

I signed up to be notified before the campaign, or pledged within the first 48 hours. How do I get my turn marker?

If you signed up to be notified about the campaign before it launched, all you need to do is back at any pledge level. You get the poker chip turn marker automatically added to your rewards in the pledge manager after the campaign.

(If you backed in the first 48 hours, you’ll also get the turn marker, regardless of whether you signed up beforehand. Again, it’s automatic.)

The cost of shipping isn’t included in your pledge; you’ll pay it when your rewards ship. (See the Shipping section on the main page.) The turn marker will be shipped with your early rewards, so for most pledge levels it will not increase the cost of shipping (for domestic backers, that is—overseas backers may see a very small increase). Backers at a PDF-only pledge level, for whom there are no other physical rewards, will pay shipping for the turn marker.

Last updated: March 19, 2024 09:22

Will I be able to make a pledge, or upgrade my pledge, after the campaign?

We intend to make late pledges available following the campaign, and backers will be able to upgrade their pledges, and add add-ons, in the pledge manager.

As always, to absolutely ensure you don’t miss out, our advice is to back the campaign even if it’s at a lower level than you want. This will ensure that you’re in the pledge manager, where you can make upgrades if you like, after the campaign closes.

Last updated: March 19, 2024 09:23

How long do I have to adjust my pledge after I back this campaign?

We intend to keep the pledge manager open for at least a few months after the campaign closes.

Last updated: March 19, 2024 09:19

When will my rewards be ready, and how will I get them?

Check the Timeline section of the main campaign page for details of when we expect to ship rewards.

And be sure to read the Shipping section of the main campaign page. There’s a link there to a detailed description of our fulfillment process.

Last updated: March 19, 2024 09:19

How do I get my rewards?

It’s easy! Check out this article, complete with screenshots: https://www.montecookgames.com/how-to-claim-your-crowdfunding-reward/

Last updated: April 30, 2024 14:44

When will rewards be available?

We fulfill rewards as they become available. For information on the release schedule, check out our Coming Soon page: https://www.montecookgames.com/coming-soon/

Last updated: April 30, 2024 14:44

My coupon for a reward has expired. Can you help me?

Coupons expire one year after the reward’s release date.

One year after a reward’s release date, all of the stock that we have of it is released for sale on the MCG Shop, unless of course it is a crowdfunding exclusive. In other words, the stock we’ve been holding back for one year to fulfill rewards is no longer reserved.

If you have an expired coupon, you can reach out through our Contact Us page and if we still have the product in stock, we can renew the coupon for you.

Contact Us page — https://www.montecookgames.com/contact-us/

Last updated: April 30, 2024 14:51

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Terms and Conditions

Rewards: To receive your reward(s), you must follow the steps we've outlined for you and to which you agreed through the pledge manager survey. If you need a refresher on reward fulfillment, please check out and bookmark this guide: How to Claim Your Crowdfunding Rewards. We guarantee that your crowdfunding reward will be available for you to redeem for up to one year beyond its release date.

Privacy: MCG values privacy—our own and yours. We use modern tools to garner analytics, provide website functionality, and communicate with you about things you need to know (crowdfunding redemptions, for example) or that you might be interested in (such as announcements of new games). We don’t sell your data to anyone else, and you can opt out of those communications if you wish. That’s our position in a nutshell, but you can read our complete and official Privacy Policy for all the details.

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